COMPANY INFORMATION
Black Privé SA Carrer Pau Casals número 10 Edifici Onix, 3r pis Andorra la Vella – AD500 Principat d’Andorra NRT: A-721325-W
Contact: legal@blackprive.com
INFORMATION WE COLLECT
Personal Information
When you use Black Privé, we may collect:
- Email address
- Name
- Phone number (when provided)
- Property viewing interests
- Communication preferences
Automatically Collected Information
- Browser type and version
- Device information
- IP address
- Pages visited and time spent
- Referring website
- Geographic location (general)
HOW WE USE YOUR INFORMATION
We use your personal information to:
- Provide access to luxury property listings
- Send property updates and market information
- Communicate about services and features
- Improve our platform and user experience
- Comply with legal obligations
- Prevent fraud and abuse
DATA SHARING
We may share your information with:
Service Providers
- Brevo: Email marketing and communication management
- Google Analytics 4: Website analytics and user behavior analysis
- Hotjar: User experience analysis and platform optimization
- Technical service providers: Hosting, security, and infrastructure services
Real Estate Professionals
- Partner agencies, buyer agents, promoters and other real estate professionals for property inquiries and viewings
- Only when you express interest in specific properties or services
Legal Requirements
We may disclose information when required by law or to protect our rights and safety.
DATA RETENTION
- Personal information: Retained for 3 years from last interaction or until you request deletion
- Analytics data: Retained according to service provider policies
- Cookies: Stored for 90 days maximum
YOUR RIGHTS
Under GDPR and applicable privacy laws, you have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information
- Object to processing
- Data portability
- Withdraw consent
To exercise these rights, contact us at legal@blackprive.com
COOKIES
We use cookies to enhance your experience. See our Cookie Policy for detailed information.
SECURITY
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
INTERNATIONAL TRANSFERS
Your information may be transferred to and processed in countries other than Andorra. We ensure appropriate safeguards are in place for such transfers.
CHILDREN’S PRIVACY
Black Privé is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. We will notify you of material changes by email or through our platform.
CONTACT US
For questions about this Privacy Policy, contact us at:
Email: legal@blackprive.com
This Privacy Policy is governed by the laws of Andorra.